Ringing Phones
It has been a busy week of meetings and working on final preparations for moving to our new website. Of course, on the busiest weeks, something always has to go wrong… right? Well, this week’s hurdle was our voicemail….
On Tuesday afternoon, a staff member alerted me that incoming calls were not making it to the [...]
Storm Damage
It has been a crazy couple of days at Southbrook. We had storms that knocked out our phones and took down our network switch. Seems like our building attracts lighting. So instead of focusing on documenting our new ACS procedures, I was troubleshooting equipment and putting temporary solutions in place so the rest of the [...]
